Privacy Policy
Privacy Policy
At Shivakshi Naturals, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from www.shivakshinaturals.com.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
When you use our website or place an order, we may collect the following types of information:
a) Personal Information
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party payment gateways)
b) Non-Personal Information
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Browser type and version
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IP address
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Time zone, cookies, and browsing behavior on our website
2. How We Use Your Information
We use your information for the following purposes:
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To process and deliver your orders
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To communicate updates, confirmations, and customer service messages
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To personalize your shopping experience
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To send promotional offers (if you’ve opted in)
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To improve our website and services
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information.
However, we may share it with:
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Trusted third-party service providers (e.g., courier services, payment gateways)
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Law enforcement or legal authorities, if required by law or in case of fraud prevention
All third parties are contractually obligated to keep your information secure and confidential.
4. Data Security
We take your data protection seriously. We use secure servers, SSL encryption, and other industry-standard measures to protect your information from unauthorized access, misuse, or disclosure.
5. Cookies
Our website uses cookies to improve your browsing experience. These cookies help us:
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Remember your preferences
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Track website usage
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Show you personalized content and offers
You can manage or disable cookies in your browser settings, although some site features may not function properly without them.
6. Email & SMS Marketing
You may receive promotional emails or messages from us only if you opt-in. You can unsubscribe at any time using the link provided in the email or by contacting us.
We do not spam. Your contact details are never shared for third-party marketing.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies separately.
8. Your Rights
You have the right to:
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Access, update, or delete your personal information
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Opt-out of marketing communications
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Request clarification about how your data is used
For any such requests, please contact us at support@shivakshinaturals.com.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the site after changes implies your acceptance.
Last Updated: 31st July 2025
10. Contact Us
For any questions or concerns regarding your privacy, contact us at:
📧 support@shivakshinaturals.com
📞 +91-XXXXXXXXXX
📍 [Company Address, if applicable]